Legal
Last updated: September 2026
infer360 Pte Ltd (“infer360”, “we”, “us”, “our”) operates infer360.com and provides transfer pricing software and advisory services.
infer360 Pte Ltd
08-08 Plus, 20 Cecil Street
Singapore 049705
For any question about this policy or your personal data: privacy@infer360.com
This policy explains what personal data we collect, why, and what rights you have. It covers:
It applies wherever you are, including the European Economic Area, the United Kingdom, Singapore and India.
| When | What we collect |
|---|---|
| “Let’s connect” enquiry form | First name, last name, company, email address, your message |
| Free Diagnostic Workshop form | First name, last name, company, job title, email address, preferred date |
| Workshop registration form | First name, last name, company, job title, email address, preferred date |
| Video registration (LEARN page) | First name, last name, company, business email address, country (optional) |
| LinkedIn lead forms | The fields shown on the form at the time, which may include name, work email and company |
When you submit a form we also record your IP address and browser details, to help us identify duplicate or automated submissions.
When you browse the Site, we collect information about how you use it, as described in section 6.
For our outbound business development campaigns we obtain business contact details — typically name, job title, company and business email address — from commercial contact databases and professional networking platforms. We do not collect this information from you directly.
If we contact you this way and you would like to know where we got your details, or would prefer we stopped, write to privacy@infer360.com or use the unsubscribe link in any email we send you.
| Purpose | Legal basis |
|---|---|
| Responding to your enquiry or workshop request | Steps taken at your request before entering a contract, and our legitimate interest in responding to enquiries |
| Sending you the video access link you asked for | Steps taken at your request |
| Providing our services under a contract | Performance of a contract |
| Business development emails to business contacts | Our legitimate interest in marketing our services to relevant businesses. You can object at any time |
| Understanding how the Site is used, and improving it | Your consent, given through our cookie banner |
| Preventing automated or duplicate form submissions | Our legitimate interest in keeping the Site working properly |
| Meeting legal, tax and regulatory obligations | Compliance with a legal obligation |
We share personal data only where necessary, with:
We do not sell personal data.
Cookies are small text files placed on your device when you visit a website. We also use session-replay technology: Microsoft Clarity records how visitors move through our pages, including clicks, scrolling and page content, to help us understand usability. Clarity only loads if you accept analytics cookies.
We do not use local storage or session storage. We do not use cookies for advertising or retargeting on the Site.
We set six cookies. Two are strictly necessary and are set regardless of your choices; four are analytics cookies that load only if you accept them.
| Cookie | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
infer360_consent | infer360 | Strictly necessary | Records your cookie choices so we don’t ask again and so we honour them | 1 year |
infer360_video_access | infer360 | Strictly necessary | Remembers that you have registered to view our video content | 1 year |
_ga | Google Analytics | Analytics | Distinguishes unique visitors | 2 years |
_ga_FF63D9WFB4 | Google Analytics | Analytics | Maintains session state for our Analytics property | 2 years |
_clck | Microsoft Clarity | Analytics / session recording | Persists the Clarity user ID across visits | 1 year |
_clsk | Microsoft Clarity | Analytics / session recording | Connects page views into a single session recording | 1 day |
All six are first-party cookies set on infer360.com.
If you choose to watch an embedded video, YouTube may set its own cookies from Google domains. Embedded videos do not load until you accept embedded media.
Before any analytics or media cookies are set, we show a cookie banner offering Accept, Reject, and Manage cookies, where you can choose separately between:
You can change or withdraw your choice at any time through the Manage cookies link in the Site footer. Declining does not restrict your access to the Site, though declining embedded media means videos will not play until you accept.
Most browsers also let you block or delete cookies through their own settings, usually under Privacy or Security.
Third-party terms:
Emails we send through Smartlead contain tracking pixels and rewritten links, which tell us whether a message was opened and whether a link was clicked. We use this to understand which messages are useful.
If you would prefer not to be tracked this way, use the unsubscribe link in any email, or write to privacy@infer360.com.
infer360 operates in Singapore, the United Kingdom, the United States, the United Arab Emirates and India, and our service providers operate internationally. Where personal data is transferred outside the EEA or the UK, we rely on appropriate safeguards, including standard contractual clauses where required.
| Data | Retention |
|---|---|
| Enquiry and workshop form submissions | 24 months from last contact |
| Video registrations | 24 months from last contact |
| Outbound campaign contacts | Until you unsubscribe or object, then only a suppression record |
| Client records | For the duration of the contract, plus the period required by law |
| Website analytics (Google Analytics) | User-level and event-level data retained for up to 14 months |
| Session recordings (Clarity) | Up to 1 year |
We use encryption in transit, restrict access to those who need it, and carry out due diligence on the providers we use.
Depending on where you are, you may have the right to:
To exercise any of these, write to privacy@infer360.com. We will respond within one month. We may ask you to confirm your identity first.
If you are in the EEA or the UK, you also have the right to complain to your local data protection authority. In Singapore, you may complain to the Personal Data Protection Commission.
We may update this policy from time to time. We will post the updated version on this page with a revised “last updated” date, and where changes are material we will give additional notice.
